Privacy Policy

The purpose of this policy is to inform interested parties about the various data processing activities carried out by this organization through its website that affect their personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

1. IDENTIFICATION AND CONTACT DETAILS OF THE DATA CONTROLLER
HOSTAL MURMAN SLU, located at VALVERDE 7 1º (28004 MADRID), with NIF B87850574, contact phone number 915219904, and email info@hostallazona.com

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2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

USERS/NAVIGATORS OF THE DATA CONTROLLER'S WEBSITE
We will process the personal data provided for the following purposes:

  • To respond to requests, complaints, and issues submitted through our contact channels on the website.

  • To understand user behavior on the website in order to detect potential cyberattacks.

  • To comply with applicable legal obligations regulating our activity.

  • To protect and exercise our rights or respond to claims of any kind.

  • Where applicable, to send commercial communications related to the goods or services of our activity and/or news or newsletters related to our sector. Refusing authorization will prevent us from sending such information.

  • Where applicable, to manage your participation in contests and promotions organized by the organization. Refusing authorization will prevent participation.

  • Where applicable, to send satisfaction and/or quality surveys. Refusing authorization will prevent the evaluation of the service provided.

3. LEGAL BASIS FOR PROCESSING

USERS/NAVIGATORS OF THE DATA CONTROLLER'S WEBSITE

  • Your consent to process your data for the purposes indicated. Refusal to provide personal data will prevent processing for the stated purposes.

  • To comply with applicable legal obligations. In this case, the data subject cannot refuse processing.

  • Our legitimate interest in protecting our image, business, and operations from attacks on our website. In this case, the data subject cannot refuse processing but may exercise their rights as described in the "Rights" section of this policy.

4. WEBSITE ADD-ONS AND TOOLS

Google Maps
We use Google Maps (API) to display interactive maps on our website and allow you to use its functions. Please note that Google will collect and store information about your use. The use of Google may involve international data transfers not based on an adequacy decision by the European Commission or appropriate safeguards, meaning they do not provide an adequate level of protection under the GDPR. This could pose certain risks for your personal data, such as the absence of an equivalent supervisory authority or equivalent data protection principles and rights. We recommend that you carefully review the privacy policy of our provider here.

5. DATA RETENTION PERIODS OR CRITERIA
Personal data will be retained as long as necessary to fulfill the purposes for which it was collected.

Once data is no longer necessary, it will be securely blocked for possible access by public authorities, judges, courts, or the public prosecutor, during the statute of limitations for any actions arising from the relationship with the client or the legally established retention periods.

6. AUTOMATED DECISIONS AND PROFILE BUILDING
The website does not make automated decisions or profile users.

7. DATA RECIPIENTS
During the processing period, the organization may transfer your data to:

  • Judges and courts.

  • State security forces.

  • Other competent public authorities or organizations, when legally required.

8. INTERNATIONAL DATA TRANSFERS
The organization does not perform international data transfers. Should this become necessary in the future, the level of protection in the destination country will be verified, and required safeguards will be applied.

9. SOCIAL MEDIA
To engage you with our activity and keep you updated, HOSTAL MURMAN SLU maintains social media profiles.

Users can join our social media networks or groups. However, unless we request your data directly (e.g., marketing actions, contests, promotions), your data will belong to the respective social media platform. Please read their terms of use and privacy policies carefully and configure your privacy preferences.

Privacy policies of our social media platforms:

10. RIGHTS
Data subjects can request information about the processing of their personal data and exercise their rights to access, rectify, erase, restrict processing, object, request portability (if technically possible), withdraw consent, and not be subject to decisions based solely on automated processing, including profiling.

Requests can be submitted via the forms provided by the organization or in writing to the postal or email addresses listed above. You may be asked to provide ID or equivalent documentation to verify your identity.

If you feel your data protection rights have been violated, particularly if your rights have not been satisfied, you may file a complaint with the competent Data Protection Authority (Spanish Data Protection Agency) via www.aepd.es.

In accordance with Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you do not wish to receive further information, you may unsubscribe by emailing info@hostallazona.com

with the subject “UNSUBSCRIBE.”

11. ACCURACY OF DATA
Users guarantee that the data provided is true, accurate, complete, and updated. Any changes must be communicated through the channels listed in section 1.

If users provide third-party data, they declare that they have obtained consent and have informed the data subjects, releasing the organization from any liability arising from failure to comply.

12. MODIFICATIONS AND UPDATES
This privacy policy may be modified or updated according to legal requirements, instructions from the Spanish Data Protection Agency, or changes to our website. Users are advised to review this policy periodically.

For questions, contact HOSTAL MURMAN SLU via the provided forms, postal address, or email.

Last revision: December 3, 2024